Case Study: Turnberry Homes, Yoker Wharf, Yoker

Client

Turnberry Homes is a family-owned, west of Scotland developer known locally for quality homes and attractive developments.

Brief

The Firefly Consultancy was invited to join Turnberry Homes on a fractional basis. This included part-time sales and marketing support at a strategic level, while coordinating the launch of their Yoker Wharf development and overseeing all sales and marketing activity across the portfolio of developments.

Turnberry Homes, Yoker Wharf, Yoker
Turnberry Homes

Approach

Firefly was seen as a trusted partner within the Turnberry Homes business, bringing an understanding from a cross-section of larger-scale developers and sharing experience and expertise, while recognising the strengths of the Turnberry Homes brand and the knowledge within the business.

Development Review

Carried out an initial assessment of the proposed development at Yoker, looking at the development house type mix, pricing and marketing strategy and providing recommendations to maximise values, increase sales rates and expand market reach.

Development Launch

Supported the business in bringing their Yoker Wharf development to the market, overseeing the production of all brochure material, signage, and initial marketing collateral, sales office and showhome design and opening.

Review of Processes and Paperwork

Designed and implemented an efficient reporting structure, freeing up the sales team to focus on revenue-driving activity and ensuring the management team was updated on sales activities. Introduced regular cross-departmental meetings to improve communication and collaboration. Refined the marketing strategy and plan, ensuring it was clear, actionable, within budget and easy to execute for long-term success.

Business Strategy

Worked with the commercial team to inform the 5-year business plan, reviewing unit delivery over the timescale to ensure continuity of business growth and success.

Outcome

  • Through careful positioning and by generating initial interest, secured 9 sales on the launch weekend at Yoker Wharf while raising revenues over the first phase by 15% of gross revenue.
  • Increased sales rates at Dumbarton for 2024 compared with the previous year through considered marketing, promotion and database engagement.
  • Implemented a clear and comprehensive reporting structure, increasing visibility of sales activity for the senior team.
  • Prepared comprehensive and data-led marketing reports for strategic sites and new land bids to inform market mix and sales revenues.

What the Client Says

Liana’s ability to step into the business at a senior level delivered tangible benefits during a period of absence. Working at the Board level with the Directors to deliver business objectives, and supporting the sales team on a day-to-day basis, Liana took on all aspects of launching a major new development and managing existing sites, in addition to reviewing and improving processes. I would like to thank Liana for her invaluable assistance and input."

Elaine Small, Managing Director, Turnberry Homes